Frequently Asked Questions

Shipping & Orders

How long does shipping take?
Because our coffee is roasted fresh after your order is placed, orders typically take 1–5 business days before they are ready to ship. Once shipped, delivery may take an additional 1–5 business days depending on your location.

Do you offer free shipping?
Yes! We currently offer free shipping on all U.S. orders.

Will I receive tracking information?
Yes. Once your order ships, tracking information will automatically be sent to the email used at checkout.

Where do you ship?
We currently ship throughout the United States and also offer international shipping to select locations.

Coffee & Freshness

When is your coffee roasted?
Our coffee is roasted fresh after your order is placed for maximum freshness and flavor.

Why does fresh roasted coffee matter?
Fresh roasted coffee provides a smoother, richer, and more flavorful experience compared to coffee that sits on shelves for long periods of time.

Products

Do you offer whole bean and ground coffee?
Yes. Many of our coffees are available in both whole bean and ground options depending on the product selected.

Do you offer flavored coffee?
Yes! We offer a variety of flavored coffees crafted to deliver smooth flavor while maintaining quality coffee taste.

Do you offer tea and coffee pods?
Yes. Montelva Coffee also offers tea selections and coffee pods for added convenience.

Gifts & Support

Do you offer gift cards?
Yes! Digital Montelva Coffee gift cards are available and make great gifts for coffee lovers.

Can I send coffee as a gift?
Absolutely. Many customers purchase our coffees as gifts for birthdays, holidays, appreciation gifts, and special occasions.

Need additional help?
Please visit our Contact page and we’ll be happy to assist you.